OTA sync
A plain look at Booking.com, Expedia, Airbnb, Vrbo and Google for a small Belize property, who each one brings, and what the commission really costs.
Mark Noble, Direct Belize · 11 August 2026 · 6 min read

Most owners we sit down with have the same list taped somewhere near the desk: four or five logins, four or five calendars, and a quiet worry that one of them is about to sell a room that is already taken.
The instinct is usually to add more channels. We'd suggest the opposite. Get five right, keep them in one calendar, and then decide whether a sixth earns its keep.
Here is how those five look from a guesthouse in San Ignacio or a six-cabana place on Caye Caulker.
Who is actually coming to Belize
Before arguing about platforms, it helps to look at where your guests live.
By source market, Belize's stopover visitors in the last complete year broke down roughly like this: 64.8% from the USA, 7.1% from Canada, around 8.1% from Europe (the UK at 3.1%, Germany 1.9%, France 1.4%), 6.4% from Central America and 1.5% from Mexico.
Rounded off: about six in ten overnight visitors are American.
That single figure shapes everything else. The American family planning a week split between Cayo and Placencia, the Canadian couple escaping February for a month in Corozal, the German backpacker working down from Tulum — they do not all shop the same way, but they overlap more than you'd think.
The five that cover most of the demand
Booking.com. The broadest reach of the lot, and the one most European and Latin American travellers open first. It is also where a lot of last-minute business lands: the guest who got off the water taxi in San Pedro with no plan, or the one whose Hopkins booking fell through. Standard commission is around 15%. If your property has a decent review score, Booking.com will keep feeding you people you would never have reached.
Expedia, with Hotels.com attached. This is where a good share of the American market sits, particularly people booking flights and rooms together, and people spending hotel loyalty points. Expedia's commission runs higher — 18–22% — and higher again if you join a visibility programme. But for a lodge that wants US families on a package, it is hard to replace. One listing feeds both Expedia and Hotels.com.
Airbnb. Still the default for younger travellers and for anyone booking a whole house, a casita or a couple of rooms in a family guesthouse. Europeans use it heavily. So do Americans under forty. If you have self-contained units in Cayo or a beach house in Hopkins, Airbnb is often the single biggest source of enquiries.
Vrbo. Narrower, and specifically North American. Vrbo is whole-property rentals: the multi-generational family taking a three-bedroom house in Placencia for ten nights, the snowbirds settling in Corozal for a long stretch. If you only rent rooms, Vrbo may do very little. If you rent houses or full cabanas, it reaches a guest who does not browse Airbnb.
Google. Not an OTA, and that's the point. When someone searches your property by name — and they will, after seeing you on Booking.com — Google shows a panel with rates and dates. If your own site is in that panel, you are in the running for a direct booking at the moment the guest is already sold on you. If it isn't, the only bookable links there belong to the OTAs.
Those five cover the Americans, the Canadians, the Europeans and most of the regional traffic. That is why they're included on every Direct Belize plan rather than sold as add-ons.
What the OTAs are good at, and what they cost
OTAs typically keep 15–18% of the nightly rate on each booking they bring, and Expedia's can run higher. On a mid-range cabana that is a meaningful slice of every night you sell, all season long.
We are not going to tell you to leave them. A booking site that puts your cabanas in front of a family in Houston who has never heard of Hopkins has done something you could not easily do yourself, and the commission is a fair price for that introduction.
The OTAs earn their commission on the guest they introduced. The question is whether you pay it again on the guest who already knew your name.
That second guest is the one worth chasing. They saw you on Booking.com, read the reviews, then searched your property by name to check whether you had a site. Plenty of small Belize properties don't, so the guest shrugs and books where they started — and you pay commission on a sale you had effectively already made.
Being visible everywhere and bookable direct is not a contradiction. It is just two jobs. The OTAs do the first. Your own site does the second, and on every Direct Belize plan, bookings through your own site carry 0% commission — guests pay at the property, or leave a deposit through your own Stripe account. We never hold the money.
When a sixth channel is worth BZ$29
Some properties genuinely need more than five.
- Agoda is worth considering if you get noticeable Asian or Australian traffic, or if you work with tour operators who use it.
- Trip.com matters for the same reason, and has grown in Central America.
- Specialist channels — dive, eco-lodge, long-stay — occasionally make sense for a particular kind of property.
Extra channels run BZ$29 a month each. Our honest advice is to add them one at a time and watch. If a channel hasn't produced a booking in a season, drop it. Six logins you watch is better than ten you ignore.
One calendar, or none of it works
All of this only holds together if the five channels share a single calendar. Otherwise you have five inventories, and the double booking is a matter of time — usually Easter, usually the room you'd already promised to someone's cousin.
Our channel sync keeps one calendar across Booking.com, Expedia with Hotels.com, Airbnb, Vrbo and Google, so a booking anywhere closes the dates everywhere. Rates and availability go out from one place. Your staff stop keeping a paper backup.
Plans start at BZ$119 a month for one to six rooms, BZ$279 for seven to fourteen, and BZ$479 for fifteen to twenty-five. Annual billing includes one month free and no setup fee; monthly billing carries a one-time BZ$499 setup. Setup is usually finished within a couple of weeks, there's no long-term contract, and the site, the domain and the guest data belong to you. The pricing page sets out the detail.
Start with five. Keep them in step. Then make sure the guest who searches your name by the dock in San Pedro finds a door of your own.
Sources
- 1.Tourism Analytics — Belize statistics — stopover visitor numbers by source market.
- 2.RateGain — Hotel direct booking vs OTA — typical OTA commission ranges.
- 3.RevPAR Genius — Direct bookings vs OTA commission 2026 — Booking.com and Expedia commission rates and visibility programmes.
- 4.Direct Belize — Pricing — plan prices, included channels and extra channel cost.
- 5.Direct Belize — Features — what the platform does, including calendar sync and payment handling.


