Features
One platform for your website, bookings, booking-site sync, guest messages, pricing and marketing — built for hotels, guesthouses, resorts and rental hosts in Belize.
01Website & booking engine
An animated, mobile-first site on your own domain, built from your photos and details, with a booking engine that shows live availability and prices for every night.
- Date picker with live nightly prices and sold-out nights
- Direct bookings with 0% commission — guests pay at the property
- Confirmation emails to the guest and to your team
- Hosting, SSL and backups included
02OTA sync
We connect your property to Booking.com, Expedia, Agoda, Trip.com, Airbnb and Google through the Beds24 channel manager, so every channel sells from one shared room count.
- OTA bookings appear in your admin within seconds
- Rates, availability and closures published to every channel
- Room content published from one place; photos via Beds24
- Set up and managed by us
Beds24's subscription is paid to Beds24. OTAs still charge their commission on bookings they bring.
03AI concierge
An AI concierge answers on your website chat and WhatsApp using your property's own facts, live availability and prices, then sends a booking link with the dates already filled in.
- Answers only from facts you approve — it doesn't invent policies
- Hands over to staff on complaints, keywords or low confidence
- One inbox for WhatsApp and web chat, with takeover and resume
- Website chat works without any extra accounts
WhatsApp needs a Meta WhatsApp Business (Cloud API) number.
04Guest journey & upsells
Automatic, AI-personalised messages when a booking is confirmed, days before arrival, on arrival day and after check-out — by email or WhatsApp.
- Upsell portal: tours, golf carts, transfers, early check-in
- Guests request extras in one click
- Post-stay review requests with your Google and TripAdvisor links
- AI drafts replies to reviews you paste in; optional approval queue
05Market intel & pricing
Track competitors' prices from Booking.com for the weeks ahead, see occupancy and booking pace, keep a local events calendar and get price suggestions with the reasons behind them.
- Daily competitor rate tracking and a chart against your price
- Occupancy, pickup and pace at a glance
- Events calendar, seeded with local events and editable
- Staff approve every suggestion — prices never change on their own
06AI ads & video
Turn room photos into vertical and square room-tour videos with captions, plan social posts with AI-written captions and hashtags, and prepare Meta and Google campaign drafts.
- Room-tour videos without a videographer
- Content calendar with captions and hashtags
- Campaign drafts with spend caps, approval-gated
- Videos and posts work without any ad account
Ads are drafted, not published automatically — live ad publishing is coming soon.
07Housekeeping
Check-outs become cleaning jobs automatically. Rooms can be held out of sale until they're marked clean, and your team works from a phone-friendly board.
- Departures turn into cleaning jobs — or add them by hand
- Hold dirty rooms out of sale until they're clean
- Refresh cleans for longer stays
- With OTA sync on, holds reach the booking sites too
08Admin, help & guided tour
Rooms, rates, availability, bookings and inquiries in one place — with plain-language help on every page and a guided tour for anyone signing in for the first time.
- Room types, base rates and per-night overrides
- All-channel booking list, staff bookings and inquiries
- Help panel on every page and a printable manual
- Guided tour that teaches a normal working day
Roadmap
What we're building next. These aren't available yet — tell us which ones matter most to you.
Deposits & card payments
Card guarantee or deposit at booking, payment links and refunds.
Reviews & reputation
Google, Booking.com and TripAdvisor reviews in one place, with alerts and AI replies.
Guest CRM & email marketing
Guest profiles, repeat-guest tags, newsletters and win-back emails.
Analytics & tracking
Occupancy, ADR, RevPAR, source mix, GA4 and Meta pixel.
AI blog & SEO
AI-drafted journal posts, local SEO pages and structured data.
Online check-in
Pre-arrival form, ID capture, e-signed house rules and arrival instructions.
Vacation-rental tools
Per-unit calendar sync, cleaning schedules, owner statements and damage deposits.
Multi-property
Several properties under one company, with consolidated reports and inbox.
Belize e-invoicing & QuickBooks
Invoices and receipts, BTS e-invoices and QuickBooks sync.
Staff roles & audit
Front desk, marketing, owner and read-only roles, audit log and 2FA.
AI phone receptionist
Answers calls with the same brain as the concierge, and books or hands over.
Packages, vouchers & promo codes
Room + tour packages, gift vouchers and promo codes.
Pricing autopilot
Automatic prices within floors and ceilings you set.
Direct-booking loyalty
Perks and returning-guest discounts for booking direct.
See your property on Direct Belize in a short demo — we'll show you the website, the admin and the tools that fit your size.