Features
One platform for your website, bookings, booking-site sync, guest messages, pricing and marketing — built for hotels, guesthouses, resorts and rental hosts in Belize.
01Website & booking engine
An animated, mobile-first site on your own domain, built from your photos and details, with a booking engine that shows live availability and prices for every night.
- Date picker with live nightly prices and sold-out nights
- Direct bookings with 0% commission — guests pay at the property
- Confirmation emails to the guest and to your team
- Hosting, SSL and backups included
02OTA sync
Every plan connects you to the five sites Belize’s own visitors book through — so from the day you launch, your rooms are visible where the demand already is. Rates, availability and photos publish from one place, and bookings land in your admin within seconds.
- Booking.com — the default for US, Canadian and European travellers
- Expedia — the same connection lists you on Hotels.com, Orbitz and Travelocity
- Airbnb — where US leisure travellers look for guesthouses and cabanas
- Vrbo — US family and villa demand; over 1,800 Belize properties already listed
- Google — where almost every Belize trip starts
These five are chosen from where Belize’s visitors actually come from — roughly six in ten arrive from the United States, with Canada and Europe next. Agoda, Trip.com, Hostelworld and others can be added for BZ$29 a month each. Booking sites charge their usual commission on bookings they bring; direct bookings carry none.
03AI concierge
An AI concierge answers on your website chat and WhatsApp using your property's own facts, live availability and prices, then sends a booking link with the dates already filled in.
- Answers only from facts you approve — it doesn't invent policies
- Hands over to staff on complaints, keywords or low confidence
- One inbox for WhatsApp and web chat, with takeover and resume
- Website chat works without any extra accounts
WhatsApp needs a Meta WhatsApp Business (Cloud API) number.
04Guest journey & upsells
Automatic, AI-personalised messages when a booking is confirmed, days before arrival, on arrival day and after check-out — by email or WhatsApp.
- Upsell portal: tours, golf carts, transfers, early check-in
- Guests request extras in one click
- Post-stay review requests with your Google and TripAdvisor links
- AI drafts replies to reviews you paste in; optional approval queue
05Market intel & pricing
Track competitors' prices from Booking.com for the weeks ahead, see occupancy and booking pace, keep a local events calendar and get price suggestions with the reasons behind them.
- Daily competitor rate tracking and a chart against your price
- Occupancy, pickup and pace at a glance
- Events calendar, seeded with local events and editable
- Staff approve every suggestion — prices never change on their own
06AI ads & social
Plan a month of social posts from your own room photos, with AI-written captions and hashtags, and prepare Meta and Google campaign drafts — every one of them approval-gated.
- Content calendar with captions and hashtags
- Posts built from your own room photos
- Campaign drafts with spend caps, approval-gated
- Posts work without any ad account
Ads are drafted, not published automatically — live ad publishing is coming soon.
07Housekeeping
Check-outs become cleaning jobs automatically. Rooms can be held out of sale until they're marked clean, and your team works from a phone-friendly board.
- Departures turn into cleaning jobs — or add them by hand
- Hold dirty rooms out of sale until they're clean
- Refresh cleans for longer stays
- With OTA sync on, holds reach the booking sites too
08Admin, help & guided tour
Rooms, rates, availability, bookings and inquiries in one place — with plain-language help on every page and a guided tour for anyone signing in for the first time.
- Room types, base rates and per-night overrides
- All-channel booking list, staff bookings and inquiries
- Help panel on every page and a printable manual
- Guided tour that teaches a normal working day
Roadmap
What we're building next. These aren't available yet — tell us which ones matter most to you.
Reviews & reputation
Google, Booking.com and TripAdvisor reviews in one place, with alerts and AI replies.
Guest CRM & email marketing
Guest profiles, repeat-guest tags, newsletters and win-back emails.
Website analytics & ad tracking
GA4 and Meta pixel with server-side conversions, next to the occupancy and revenue analytics already in Pro.
AI blog & SEO
AI-drafted journal posts, local SEO pages and structured data.
Online check-in
Pre-arrival form, ID capture, e-signed house rules and arrival instructions.
Vacation-rental tools
Per-unit calendar sync, cleaning schedules, owner statements and damage deposits.
Multi-property
Several properties under one company, with consolidated reports and inbox.
Belize e-invoicing & QuickBooks
Invoices and receipts, BTS e-invoices and QuickBooks sync.
Staff roles & audit
Front desk, marketing, owner and read-only roles, audit log and 2FA.
AI phone receptionist
Answers calls with the same brain as the concierge, and books or hands over.
Packages, vouchers & promo codes
Room + tour packages, gift vouchers and promo codes.
Pricing autopilot
Automatic prices within floors and ceilings you set.
Direct-booking loyalty
Perks and returning-guest discounts for booking direct.
See your property on Direct Belize in a short demo — we'll show you the website, the admin and the tools that fit your size.